about-us
about-us

We believe that quality solutions are delivered through the right combination of industry experience, honesty and client focus.

With ever growing costs and time being of essence, we help clients reach their objectives without spending blindly or wasting time. Our booking channels allow for a seamless experience, enabling clients to be more productive in other matters.

ICN benefits from a large network of partners with years of experience in passenger transport. With offices based in Surrey, London and Manchester our national presence allows us to help clients manage their operational requirements.

What we aim to deliver

ICN provide a professional and logical approach to clients, by identifying savings where possible and matching our solutions to their problems. Our consultancy team bring together recommendations and suggestions based on their industry experience. We deliver savings wherever possible and work in accordance with your requirements when fulfilling them. ICN negotiate prices with service partners in order to maintain a fixed pricing policy.

Our commitment to customer satisfaction is literally driven. ICN invest time and energy in developing their support team and service partners to ensure they grow with us. By doing so, allows for an honest and trustworthy approach in all aspects of our business.

OUR APPROACH

ICN is managed by a team of experienced chauffeur and technology veterans. We have built our foundation across the following method and we continue to spread ADAPT to all suppliers and operators part of our framework.

Access
Make a reservation by phone, online and iPhone/Android app. Making a booking has never been easier.

Determine
Live MI at your fingertips means our clients have the ability to view reports and gain access to management information as and when required. Track your journey, download trip information and live passenger usage.

Acknowledge
We don’t believe in recruitment, we support our suppliers and connect them with our ethos. We build on their weakness and inherit their strengths. ICN welcome any supplier and operator as long as our service level agreements are met.

Process
It is paramount our clients receive a seamless end to end experience, from booking and billing, through to delivery. Our structured protocols make for a stress-free process.

Teamwork
Employee safety is crucial and our systems are faultless in procurement. All suppliers have to provide information to ensure passengers are in a secure vehicle with a safe driver.